Thank you for shopping at nadegecoutureshope.com. We take pride in our authentic fashion, boutique apparel, and custom couture selections. If you are not entirely satisfied with your purchase, we are here to help.

You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it. It must also remain in its original packaging with all retail tags securely attached.

Please note that we do not offer cash refunds. All approved returns will be issued via store credit or an even exchange for another item.

• Store Credit: Issued via an electronic gift card code sent to your email, valid for use on any future purchase.
• Exchanges: Subject to inventory availability. If your requested size or style is out of stock, store credit will be issued instead.

To initiate a return or exchange, please contact our customer service team at return@nadegecoutureshop.com with your order number and proof of purchase. Please do not send your purchase back without prior authorization.

Due to the unique nature of our custom boutique inventory, the following items cannot be returned for credit or exchange:

• Custom-made or Tailored Apparel: Any items made to your specific measurements or custom alterations are final sale.
• Sale Items: All items purchased on sale or from clearance sections are final sale.
• Hygiene-Sensitive Products: Intimates, bodysuits, hair accessories, or cosmetics.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a faulty, damaged, or incorrectly described product, please notify us within 48 hours of delivery. We will arrange for a replacement or store credit at no additional shipping cost to you.

If you have any questions on how to return your item to us, please reach out:

• Email: info@nadegecoutureshop.com
• Phone: (631) 748-8370
• Physical Address: 118 Carleton Ave, Central Islip, NY 11722